Privacy Policy
Last updated: 17 September 2026
Introduction
This Privacy Policy explains how Negpolki (“we”, “us” or “our”) collects, uses, discloses and protects your personal information when you visit our website at negpolki.org, contact us, or visit our venue at 91 King William Street, Adelaide SA 5000. We are committed to handling personal information respectfully and in line with applicable Australian privacy requirements.
Who is responsible for your personal information
Negpolki is the organisation responsible for the personal information described in this policy. If you have any questions, you can reach us using the contact details at the end of this page.
Personal information we collect
Depending on how you interact with us, we may collect:
Contact form information — such as your name, email address, phone number, chosen subject and the content of your message.
Restaurant enquiry information — details you provide when asking about dining, bookings or events.
Age-related information — where relevant to entry to our adults-only Casino Hall, our staff may check proof of age in person. We do not collect or store identity documents through this website.
Website technical information — such as your IP address, browser type, device information and general usage data, collected through cookies and similar technologies (see “Cookies” below).
Payment-related data — where a payment is processed, this is handled by third-party payment providers. We do not store full card details on this website.
Why we collect your information
We use personal information to:
respond to your enquiries and provide customer service;
administer and operate our venue and services;
meet legal and regulatory obligations where applicable;
maintain the security and integrity of our website;
send you marketing communications only where this is legally appropriate and you have consented, and where you can opt out at any time.
Cookies
Our website uses cookies — small text files stored on your device — to help the site work properly, remember your preferences, understand how the site is used, and, where you have consented, support relevant content. Cookies help make your visit smoother and allow us to improve the website over time. You can manage your cookie preferences at any time through the cookie banner on our website, and you can also control cookies through your browser settings. Some necessary cookies are required for the website to function and cannot be switched off.
Data retention
We keep personal information only for as long as necessary to fulfil the purposes described in this policy, to provide our services, and to meet any legal or regulatory requirements. When information is no longer needed, we take reasonable steps to delete or de-identify it.
Service providers
We may share personal information with trusted service providers who help us operate, including:
Hosting providers who host our website and store data securely on our behalf;
Payment service providers who process payments where relevant;
other providers who support our day-to-day operations.
These providers are only permitted to use your information to provide their services to us.
Overseas disclosure
Some of our service providers may store or process data outside Australia. Where this occurs, we take reasonable steps to ensure your information is handled with appropriate protections consistent with Australian privacy requirements.
Data security
We take reasonable technical and organisational measures to protect personal information from misuse, loss, and unauthorised access, modification or disclosure. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Accessing your personal information
You may request access to the personal information we hold about you. We will respond within a reasonable time and in accordance with applicable privacy requirements.
Correcting your personal information
If any information we hold about you is inaccurate, incomplete or out of date, you can ask us to correct it, and we will take reasonable steps to do so.
Privacy complaints
If you have a concern about how we have handled your personal information, please contact us using the details below. We will investigate and respond. If you are not satisfied with our response, you may raise your concern with the Office of the Australian Information Commissioner (OAIC).
Information concerning minors
Our website provides information about a venue that includes gambling-related activities, and the Casino Hall is strictly for adults aged 18 and over. We do not knowingly collect personal information from children in connection with gambling-related content. If you believe a minor has provided us with personal information, please contact us so we can address it.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page shows when it was last revised. We encourage you to review it periodically
Contact
Negpolki
91 King William Street Adelaide SA 5000 Australia
Tel.: +61 8 0933 1128
Email: info@negpolki.org